General terms and conditions of business

General, scope
Conclusion of the contract
Delivery time / information about non-deliverable products
Information obligations
payment
Shipping and delivery costs
Retention of title
Warranty
Liability
Property right
Applicable Law

1. GENERAL, SCOPE

The following General Terms and Conditions (GTC) regulate the contractual relationship between the company simply.retain. Reminder system, owner Nicol Jahns, hereinafter also referred to as the online provider, and the natural persons who use the online provider's Internet offering (hereinafter referred to as the “customer”). The General Terms and Conditions concern the use of the website w ww.einfachbehalten.shop.epages.de as well as the products from the company simply.behalten. Reminder system and all subdomains belonging to this domain. The version valid at the time the contract is concluded is relevant. The contract language is German.

2. CONCLUSION OF THE CONTRACT

is the contractual partner for all orders

just.keep. Remembrance System, Forth 17, 21709 Himmelpforten.

The online provider's offers are non-binding.

By clicking the order button, the customer makes a binding declaration to the online provider that they want to purchase the contents of the shopping cart.

By clicking the “Send order” button, you place a binding order for the goods contained in your shopping cart.

Confirmation of receipt of the order follows immediately after sending the order. The purchase contract is concluded with our delivery confirmation or delivery of the goods.

3. DELIVERY TIME / INFORMATION ABOUT NON-DELIVERY PRODUCTS

If the goods are in stock, delivery usually takes place within 7 working days, but in any case as quickly as possible. If the online provider asks for advance payment, the delivery dates may be postponed.

If an item is not available, the online provider will inform the customer on the invoice or the customer will receive a separate written notification.

4. INFORMATION OBLIGATIONS

When registering, the customer is obliged to provide truthful information.

If the customer's data changes, in particular name, address, email address, telephone number, bank details, the customer is obliged to inform the online provider of the change immediately by changing the information.

If the customer fails to provide this information or provides incorrect data from the outset, in particular an incorrect e-mail address, the online provider can withdraw from the contract if a contract has been concluded. The resignation will be made in writing. The written form is also maintained by sending an email. By providing incorrect data, the affected person/customer also becomes liable for damages.

Immediately after conclusion of the contract, the online provider sends the customer an email with the customer information to the email address provided by the customer during registration.

The customer must ensure that the email account specified by him is accessible from the time of the order and that receipt of email messages does not fail due to forwarding, shutdown or overfilling of the email account . The information is presumed to be incorrect if an email sent to the customer fails three times in a row or the service cannot be provided by the online provider due to an incorrect address.

5. PAYMENT

With the order, an advance payment equal to the purchase price is due immediately without deduction, unless payment by invoice or cash on delivery has been agreed.

According to the law on the accelerated collection of outstanding debts, the customer is legally in default if he does not pay the invoice within 30 days of the invoice date. In the event of default, interest will be charged on the claim at the statutory default interest rate of 5 percentage points above the respective base interest rate of the European Central Bank, unless higher interest rates cannot be demanded for any other legal reason. However, the assertion of further damages is not excluded.

The customer only has the right to offset if his counterclaims have been legally established or if they have been recognized by the online provider.

The customer can only exercise a right of retention if his counterclaim is based on the same contractual relationship.

6. SHIPPING AND DELIVERY COSTS

Shipping costs apply to deliveries of goods. These are to be borne by the customer unless they are picked up at the online provider's shipping center.

The shipping costs within Germany are:

Delivery within Germany with advance payment flat rate EUR 6.00

For deliveries abroad and for business customers, please request an offer from us by email.

7. RETENTION OF TITLE

The delivered goods remain the property of the online provider until the purchase price has been paid in full, regardless of the expiry of the cancellation period.

8. WARRANTY

Reports of all obvious and/or recognized defects or incorrect deliveries must be made immediately, but at the latest within 48 hours of receipt of the goods. The warranty claim does not extend to damage resulting from improper handling and use of the goods, nor to normal wear and tear as a result of improper handling and use of the goods, nor to normal wear and tear that do not constitute a defect. Compensation for consequential damage caused by defects is excluded.

If the purchased item is defective when it is handed over, the customer has the choice of whether subsequent performance should take place through repair or replacement delivery. The online provider is entitled to refuse the type of supplementary performance chosen if it is only possible with disproportionate costs and the other type of supplementary performance does not result in significant disadvantages for the customer.

If supplementary performance fails, the customer can generally choose, at his discretion, to demand a reduction in the purchase price (reduction) or reversal of the contract (withdrawal) as well as compensation. If there are only minor defects that do not or do not significantly affect the usability of the purchased item, the customer does not have the right to withdraw from the contract.

If the online provider delivers a defect-free purchased item for the purpose of subsequent fulfillment, the online provider can demand that the customer return the defective purchased item.

The customer's claims due to defects expire three months after receipt of the goods.

Damage caused by improper or non-contractual actions by the customer does not constitute a claim against the online provider.

9. LIABILITY

The online provider's liability for slightly negligent breaches of duty is excluded, provided that these do not relate to essential contractual obligations, damages resulting from injuries to life, body or health or guarantees that are based on the Product Liability Act.

The same applies to breaches of duty by vicarious agents.

10. PROPRIETARY RIGHTS

The online provider retains sole ownership and copyright of all drawings, patterns and designs produced by the online provider. Objects or drawings made according to designs by the online provider may under no circumstances be made accessible to third parties, especially competitors. The recipient of the items is liable for any disadvantages resulting from the use of the models by unauthorized parties.

The customer is liable for any violation of third-party property rights if we have manufactured and delivered items according to his instructions. He undertakes to immediately indemnify the online provider from third-party claims for damages in the event of a resulting violation of third-party property rights.

Items manufactured by the online provider are used for advertising the online provider. If a customer has a legitimate interest in the secrecy of the items manufactured for him, an agreement must be made with the online provider in a timely manner.

11. APPLICABLE LAW

German law applies to the exclusion of the UN purchase law.

DISCLAIMER/LIMITATION OF LIABILITY

Content of the online offer

The author assumes no liability for the topicality, correctness, completeness or quality of the information provided. Liability claims against the author relating to material or immaterial damage caused by the use or non-use of the information provided or by the use of incorrect and incomplete information are fundamentally excluded. When replicating and using the products presented, the relevant regulations and laws must be observed. All offers are non-binding. The author expressly reserves the right to change, supplement or delete parts of the pages or the entire offer without separate notice or to temporarily or permanently stop publication.

References and links

In the case of direct or indirect references to external websites (“links”) that lie outside the author’s area of responsibility, liability would only come into force if the author is aware of the content and it would be technically possible and reasonable for him to do so. to prevent use in the event of illegal content. The author therefore expressly declares that at the time the links were created, the corresponding linked pages were free of illegal content. The author has no influence on the current and future design or content of the linked/connected pages. He therefore hereby expressly distances himself from all content on all linked/connected pages that were changed after the link was created. This statement applies to all links and references set within our own website as well as to third-party entries in guest books, discussion forums and mailing lists set up by the author. The provider of the page to which reference is made is solely liable for illegal, incorrect or incomplete content and in particular for damage resulting from the use or non-use of such information, not the person who merely refers to the respective publication via links.

The author endeavors to respect the copyrights of the graphics, audio documents, video sequences and texts used in all publications, to use graphics, audio documents, video sequences and texts that he has created himself or to use license-free graphics, audio documents, video sequences and texts. All brand names and trademarks mentioned within the website and possibly protected by third parties are subject without restriction to the provisions of the applicable trademark law and the ownership rights of the respective registered owners. The conclusion that trademarks are not protected by third-party rights should not be drawn based on their mere mention! The copyright for published objects created by the author remains solely with the author of the pages. Reproduction or use of such graphics, audio documents, video sequences and texts in other electronic or printed publications is not permitted without the express consent of the author.

Legal validity of this disclaimer

This disclaimer of liability is to be viewed as part of the Internet offering from which reference was made to this page. If parts or individual formulations of this text do not, no longer or do not completely correspond to the applicable legal situation, the remaining parts of the document remain unaffected in their content and validity.

ALTERNATIVE DISPUTE RESOLUTION IN ACCORDANCE WITH ART. 14 ABS. 1 ODR-VO AND § 36 VSBG

The European Commission provides a platform for online dispute resolution (OS), which you can find at https://ec.europa.eu/consumers/odr find. We are neither obliged nor willing to participate in a dispute resolution procedure before a consumer arbitration board.